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LibGuides Home Requesting and receiving items Renewing and returning items Accessing an item Document supply to other libraries

When the item arrives

Journal articles/book chapters: Most will arrive in an electronic format, and an email will be sent to you containing a link to download the item.
Please read the instructions carefully as there is only one opportunity to print the document, although you should have online access for 3 years on any device. Please also see the section on Accessing documents

Books / theses: a notification email will be sent to you when the item arrives - collection is from  the Library Help desk. Please note that some items are
 
Reference Only and cannot be taken out of the Library building - these conditions are imposed by the lending library and we must adhere to them

Important advice on accessing electronic items

British library are now sending unencrypted links to articles they supply

If you do experience any problems the first time you try to access a document via this system, or are just unsure what to do, please contact the team at interlibraryloans@aston.ac.uk